Take advantage of these carefully selected courses for passenger handling at a reduced bundle price. The combination of topics offers a detailed introduction to the role of passenger services agent with a focus on procedures and customer service. Both courses reflect the latest standards and recommended practices based on IATA Airport Handling Manual and Ground Operations Manual (AHM & IGOM). After successfully completing each course, participants receive an IATA Certificate for each course in the bundle.
Course Code: BALP-51
| Product | Type | Valid until | Number of Attempts |
|---|---|---|---|
| Passenger Agent Essentials Bundle - Digital Edition, YASP2329, YASP1735 - English | Course | May 9, 2026 |