200-hour partner-taught or self-study IATA course plus 30 hours for the HMM© self-study modules

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor© (HMM©). The IATA modules will help you acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use the Amadeus global distribution system to create and manage reservations.

This training program combines IATA's Foundation in Travel and Tourism with Amadeus course with Harvard ManageMentor© (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.

Course code: TTTG-05-HMMD