Airport Services - Passenger Handling (Classroom, 5 days) - Classroom - English

Airport Services - Passenger Handling (Classroom, 5 days) - Classroom - English

$2,900.00

Skills to ensure a memorable customer experience at every customer touch point.

This intensive crash course in passenger services is designed to make you both customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards.

Amadeus

Included with this course: Amadeus Altéa Departure Control - Customer Management (Altéa DC-CM) e-Learning.

Upon completion of the Passenger Ground Services course you will be granted free access to an e-Learning course on the Departure Control System (DCS), Amadeus Altéa. This e-Learning includes lessons on the acceptance of passengers and baggage, seating, boarding and handling disruptions. It can be completed at your convenience and leads to an electronic certificate of completion.

See the Amadeus e-Learning technical requirements.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.


What you're buying:


Product Type Valid until Number of Attempts
Airport Services - Passenger Handling (Classroom, 5 days) - Classroom - English Course

* The above pricing may not reflect discounts. Click Book to see the final amount.

Students are strongly advised to consult our Examination Dates & Registration Deadlines prior to continuing with their booking.

Please choose if you would like to take your exam at an Exam Center or Online (in a remotely supervised exam environment).

We have 125+ exam locations around the world. If you register to take your exam in one of our exam centers, your Local Coordinator will confirm the exact date and location 2 to 3 weeks prior to your exam.

If you register to take your exam online on your computer, please be sure to Test Your System and read the Complete Instructions.

Booking for Airport Services - Passenger Handling (Classroom, 5 days) - Classroom - English Course

Sorry, no locations are available at this time.


Select a time:

  • {{ value }}

Loading Time Zones...


{{ $select.selected.value }}