Unruly Passenger Prevention and Response (classroom) - Classroom - English

Unruly Passenger Prevention and Response (classroom) - Classroom - English

$2,265.00

3-day (24 hours) classroom course

IATA Unruly Passenger Prevention and Response aviation training course

Unruly passengers are a continuing concern for air carriers. Though incidents are rare, an unruly passenger can pose a real threat to the safety of staff and other travelers, and in extreme cases, cause an airline costly penalties and delays. Whether you work in the air or on the ground, handling an unruly passenger is a delicate task. IATA’s Unruly Passenger Prevention and Response course provides practical, methodical training to help you deal with incidents objectively and with confidence. You will learn how to identify and calm unruly behavior in its early stages and have multiple opportunities to develop your skills with role-play exercises carried out throughout the course.

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Course code: TSCS-16


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Unruly Passenger Prevention and Response (classroom) - Classroom - English Course

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Online Exams with Remote Supervisions (OERS) are the official examination format for all IATA Self-study / Partner-taught courses.

If you register to take an online exam, please be sure to Test Your System before completing your booking and read the Complete Instructions.

Please refer to the Exam Calendar to view all registration and cancellation deadlines for Online Exams.

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