Unruly Passenger Prevention and Response (Classroom, 3 days) - Classroom - English

Unruly Passenger Prevention and Response (Classroom, 3 days) - Classroom - English

$2,100.00

Unruly passengers are a continuing concern for air carriers. Though incidents are rare, an unruly passenger can pose a real threat to the safety of staff and other travelers and, in extreme cases, cause an airline costly penalties and delays.

Whether you work in the air or on the ground, handling an unruly passenger is a delicate task. This course provides practical, methodical training to help you deal with incidents objectively and with confidence. You will learn how to identify and calm unruly behavior in its early stages, and have multiple opportunities to develop your skills with role-play exercises carried out throughout the course.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.


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Unruly Passenger Prevention and Response (Classroom, 3 days) - Classroom - English Course

* The above pricing may not reflect discounts. Click Book to see the final amount.

Students are strongly advised to consult our Examination Dates & Registration Deadlines prior to continuing with their booking.

Please choose if you would like to take your exam at an Exam Center or Online (in a remotely supervised exam environment).

We have 125+ exam locations around the world. If you register to take your exam in one of our exam centers, your Local Coordinator will confirm the exact date and location 2 to 3 weeks prior to your exam.

If you register to take your exam online on your computer, please be sure to Test Your System and read the Complete Instructions.

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