Special needs travelers represent a promising market for the travel industry. To unlock this business opportunity, travel suppliers and agents must first be able to identify customers who may have special travel needs. Then they must deliver the services that make their journey safe and pleasant. This course provides knowledge and skills in identifying customers who may have special travel needs and require non-emergency special services, support or accommodation from suppliers. Learn important booking procedures and practical advice on how to stay healthy and safe while traveling. Travel agents increase their service value when they request the right support services from cruise, rail, lodging, airline and attraction suppliers on behalf of their special needs travelers.
Course code: TTTG-98
Watch the video to see the features of the new interactive e-book.
| Product | Type | Valid until | Number of Attempts |
|---|---|---|---|
| Assisting Travelers with Special Needs (partner-taught or self-study) - Ebook - English | Course | ||
| Assisting Travelers with Special Needs | Exam | October 17, 2024 | 2 |